Stockbox
Vertical SaaS for a fragmented trade
About
The venture
Stockbox consolidates inventory, sales, repairs, and marketplace listings for independent jewellers and watch dealers. The sector is fragmented, relationship-driven, and underserved by generic retail software. Stockbox was built by people who understand the trade, for people who live it.
Our work
How we supported
Every engagement is shaped by the venture's specific needs. Here's how we contributed to Stockbox.
Market validation
We conducted structured discovery with jewellers across the UK to validate pain points and willingness to pay. The findings shaped both the product roadmap and the sales motion.
Operational scaffolding
We helped establish the operational foundations: customer support workflows, onboarding processes, and the internal tooling needed to scale a vertical SaaS without losing the personal touch the trade expects.
Pricing and packaging
We modelled pricing against competitor benchmarks and customer value perception. The final structure reflects the trade's preference for simplicity over à la carte complexity.
Growth strategy
We mapped the go-to-market around trade shows, associations, and word-of-mouth within a tight-knit community. Jewellers trust other jewellers. The strategy respects that.
Outcomes
Where it landed
- Time-boxed consultancy engagement
- Product-market fit validated
- Operational processes established
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